FAQ
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Air Tame Wireless Screen Share Instructions for Classrooms
Present Wirelessly 1. Connect to the classroom Wifi (Example for Hafer 307 Classroom: HAF-307 Wi-Fi) Network: DIRECT-[xx]-HAF-307-24 Password: screenshare 2. Sharing Instructions a. Download and Install the AirTame App (Windows users: download the Guest app) https://airtame.com/download/ b. Open AirTame c. Find HAF-307 and click Share Screen: Enter the PIN code displayed on this screen (will not appear until you click Share Screen) Background color Reset Text color Reset Orientation Landscape Portrait (left) Portrait (right)
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Active Learning Classroom Documentation
This guide will prepare you for use of the Active Learning Welcome Classrooms in G01, G02, 101, and 102. Press anywhere on the screen to choose your output device (projector, student screens, both, or audio only). Where Would Press the icon to select your initial output. This can be You Like to changed later on the Select a Source screen. Present? A. Projector Press Projector to lower the projection screen and turn on the projector. B. Displays Press Displays to turn on the student displays on the walls. C. All Press All to lower the projection screen, turn on the projector, and turn on the student displays on the walls. D. Audio Only Press Audio Only to use the speakers only. The Select a Source screen acts as a main menu where you can change your sources, Student Display Select a Source(Main Menu) functionality, and access Advanced Settings. A. Advanced Settings Press the Advanced Settings icon to open the Displays, Audio, and Combine advanced settings. B. Student Displays Press Student Displays to change between Presentation Mode and Student HDMI. Presentation mode will mirror what’s on the projection screen. Student HDMI shows content from devices connected to the retractable HDMI cables below the individual Student Displays. These devices will not be shown on other displays or the projector. B. Back Press Back to return to the Where Would You Like to Present? screen. C. Source Selection Press the icon corresponding to the input you would like to present. See page 5 for more details. D. Camera Controls Press the camera icon on the top-right corner of the screen to open the Camera Controls. See page 6 for more details. E. Volume Controls Press the volume up, down, and mute icons to change the master volume. Control of microphones and individual devices are available in the Advanced Settings menu. F. Power Off Press the Power Off button to turn off the projector, retract the projection screen, and turn off all Student Displays. Select a Source (Source Detail) A. Laptop HDMI Press the Laptop HDMI icon to use the HDMI cable at the teaching station. Adapters for various devices are attached. B. Laptop VGA Press the Laptop VGA icon to use the VGA cable at the teaching station. Remember to plug in the headphone cable if you are presenting audio from your computer. Note: press Laptop VGA to use as a video mute, do not turn off the projector. C. PC Press the PC icon to use the PC at the teaching station. D. Wireless Share Press the Wireless Share icon to wirelessly connect your laptop, tablet, or phone to project using the AirTame device at the teaching station. This can be used to display student laptop and tablets on the projector. To use the Airtame, follow the on-screen instructions. Camera Pressing the camera icon on the top-right of the screen will bring up the Camera Controls menu. Controls A. Press the + or - icon to zoom the selected camera in and out. B. Press the directional icons to pan/tilt the selected camera. C. These Presets icons move the camera to a previously set position. Pan/tilt/zoom the camera to the desired position using thedirectional icons. Press and hold the 1, 2, or 3 icon to set the position as a preset. Once set, you can press the corresponding icon to reset the camera’s position. The presets are saved indefinitely or until another position is saved over the same number. The home icon resets the camera position to its default setting. Advanced Settings Menu Pressing the menu icon on the top-left of the screen will bring up the Advanced Settings menu. This can be found on the Select a Source screen. A. Displays Press the Displays button to change the presentation, student display, and projector settings. See page 8 for more details. B. Audio Press the Audio button to change the master, program, and microphone volumes. See page 9 for more details. C. Combine Press the Combine button to combine room systems in G01 and G02 or 101 and 102. This is only available in G01 and 101.See page 10 for more details. D. Shutdown Press the Shutdown button to turn off the projector, retract the projection screen, and turn off all Student Displays. Displays ● Room Mode Panel Press to Present?Swap Mode screen. Here, you can change your output to bring up the Where Would You Like which will automatically turn on/off the student screens and raise/lower the projection screen. LED Mode Press Switch to Local or Switch to Presentation to change what is on the student displays. Local refers to the retractable HDMI cables below the TV while Presentation will mirror what’s on the projection screen. Projector Press the On and Off buttons to manually turn the display on and off. Press the up and down buttons to manually raise and lower the projection screen. Audio Settings Panel ● Master Press the up, down, and mute buttons to adjust the volume of all sound inputs. Program Press the up, down, and mute buttons to adjust the volume of the audio source selected on the Where Would You Like to Present? screen. Microphone Press the up, down, and mute buttons to adjust the volume of the lapel mic. Combining Rooms ●Press the Combine button to show the selected source from the primary room (G01, 101) in the secondary room (G02, 102). This automatically lowers the projection screen and turns on the student displays in the second rooms if they are not already. ●If the rooms are combined, press the Separate button in the same menu to return the rooms to their initial state. This automatically raises the projection screen and turns off the student displays in the second rooms. Wireless Screen Sharing in Zoom Start or join a Zoom meeting from the instructor PC Click Share Screen 3.Click the Advanced tab, then click Content from 2nd Camera, then Share Make sure Share computer sound is checked 4. Click the Switch Camera button on the top-left part of the screen if you do not see the AirTame instructions: 5. Click the Switch Camera button on the top-left part of the screen if you do not see the AirTame instructions: Screen Sharing Make sure to reconnect to the Curry network when you are finished sharing. For best performance, only connect to the AirTame when you plan to share. Students at home can share their screen to the class using the Share Screen button in their Zoom app. Make sure Share computer sound is selected on the student’s computer. The Laptop HDMI cable cannot be used to share in Zoom. For assistance, please call the Tech Center at x2911 or email techcenter@curry.edu
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What is Deep Freeze
Introduction: DeepFreeze is a powerful software solution designed to provide end users with a reliable and efficient way to protect and manage their computer systems. This article serves as a comprehensive guide to help you understand what DeepFreeze does and how it benefits you as an end user. Overview: DeepFreeze is a system restore and protection software. Its primary purpose is to safeguard the integrity of your computer's operating system and important files. It achieves this by effectively freezing the system's configuration, preventing any changes made during a session from being permanent. How DeepFreeze Works: When DeepFreeze is installed on a computer, it divides the hard drive into two partitions: the Frozen partition and the Thawed partition. The Frozen partition contains the original state of the system, while the Thawed partition allows temporary modifications. By default, the system boots from the Frozen partition, ensuring that any changes made during a session are discarded upon restart. Key Features: System Restore: DeepFreeze allows you to restore your computer to its original state upon every restart, eliminating any software malfunctions, system errors, or undesired changes made by users. Malware Protection: DeepFreeze provides an additional layer of security against malware and unauthorized software installations. Since the system reverts to a clean state after each restart, any malware or unwanted programs are automatically removed. Preserving System Performance: By reverting changes upon restart, DeepFreeze ensures that your system's performance remains consistent over time. It prevents the accumulation of unnecessary files, software conflicts, and degradation of system resources. Centralized Management: DeepFreeze offers centralized management capabilities, enabling system administrators to remotely deploy, configure, and manage DeepFreeze across multiple computers in a network environment. What is ThawSpace and How Do You Save Files There? ThawSpace is a dedicated drive for long-term file storage, accessible through File Explorer under This PC. After clicking on the drive, you’ll see all the files that have been saved. If you download or create a document and need to move it to ThawSpace, follow the steps below: 1. Navigate to the folder or drive where the file is located. Select your file. 2. Right-click and choose copy. 3. Go to the ThawSpace, right-click within the drive, and choose paste. 4. Your file is now saved to ThawSpace and will be available for future use. Please note that ThawSpace has a size limit of 15GB, and the files stored here are accessible to all users of the device. For more information on DeepFreeze, please contact ITS by calling (617) 333-2911 during business hours or by emailing support@curry.edu.
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Standard Technology Issued to All Employees
Overview This article outlines the standard technology equipment package provided to all employees, both preexisting and new, as well as the process for requesting additional equipment beyond the standard allocation. Standard Equipment Provided All new employees are issued the following standard technology package: Laptop Docking Station Keyboard Mouse Power Supply One Monitor This equipment is intended to support the general needs of employees across roles and departments. Additional Equipment Requests Second Monitor Requests: If a second monitor is needed, it must be requested through the IT Service Desk. Please note: A second monitor is not included in the standard package. The employee's department is responsible for the cost of the additional monitor. A valid department budget code must be provided at the time of the request. Once budget approval is received, IT will proceed with ordering and setup.
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2020 Hybrid Classroom Technology Updates
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Zoom Learning Center
Use the links below to access The Zoom Learning Center. Click here to enter Zoom Learning Center Click here to enter Zoom Instructional Courses Important! Must click on SSO to sign in with your Curry Email
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Multifactor Authentication (MFA)
Multifactor Authentication (MFA) What is multifactor authentication? When you sign into your online accounts - a process we call "authentication" - you're proving to the service that you are who you say you are. Traditionally that's been done with a username and a password. Unfortunately, that's not a very good way to do it. Usernames are often easy to discover; sometimes they're just your email address. Since passwords can be hard to remember, people tend to pick simple ones, or use the same password at many different sites. That's why almost all online services - banks, social media, shopping and yes, Microsoft 365 too - have added a way for your accounts to be more secure. You may hear it called "Two-Step Verification" or "Multifactor Authentication" but the good ones all operate off the same principle. When you sign into the account for the first time on a new device or application (like a web browser) you need more than just the username and password. You need a second thing - what we call a second "factor" - to prove who you are. A factor in authentication is a way of confirming your identity when you try to sign in. For example, a password is one kind of factor, it's a thing you know. The three most common kinds of factors are: Something you know - Like a one time password, or a PIN. Something you have - Like a smartphone, or a hardware token. Something you are - Like a fingerprint, or facial recognition. How does multifactor authentication work? Let's say you're going to sign into your work or school account, and you enter your username and password. If that's all you need then anybody who knows your username and password can sign in as you from anywhere in the world! But if you have multifactor authentication enabled, things get more interesting. The first time you sign in on a device or app you enter your username and password as usual, then you get prompted to enter your second factor to verify your identity. Perhaps you're using the free Microsoft Authenticator app as your second factor. You open the app on your smartphone, it shows you a unique, dynamically created 6-digit number that you type into the site and you're in. If somebody else tries to sign in as you, however, they'll enter your username and password, and when they get prompted for that second factor they're stuck! Unless they have YOUR smartphone, they have no way of getting that 6-digit number to enter. And the 6-digit number in Microsoft Authenticator changes every 30 seconds, so even if they knew the number you used to sign in yesterday, they're still locked out. It is also very important that you deny any verification requests that you did not initiate. If you are receiving notifications via sms, phone or the app that you believe to be fraudulent, please make a report. Don't get locked out of your account! Multi-factor authentication is dependent on having your second factor available to you where you are and at all times. We highly recommend configuring a back up verification method (i.e an external e-mail) in the scenario that you forget your device at home, you lose it or change numbers. If you are stuck and this is not an option, we still have you covered. Please give our support desk a call for further assistance on resetting your verification methods. FAQ's Who is impacted by MFA? Students, Faculty, Retired Faculty and Staff will be required to MFA by 7/31/2022 What applications or systems are protected by MFA? For Faculty and Staff: Microsoft O365 For Students: Gmail What are my MFA options? You will be able to choose a primary and secondary authentication method when you register. ITS recommends using the Microsoft Authenticator App. Secondary authentication methods can include text message verification and phone call verification. How can I change my MFA options? You will be able change your MFA options at the start of the MFA program and Curry ITS will provide you with a link. A resources tab will be available where you can find instructions on how to set up each individual option. What if I forget my mobile device at home? It may happen that you forget your mobile device at home. You can always use a backup MFA method registered to your account. If that does not resolve your problem, you can contact the Service Desk at Support@curry.edu or call 617-333-2911. What if I am experiencing other issues with MFA? For all issues regarding MFA, you can contact the Service Desk at Support@curry.edu or call 617-333-2911. Why am I getting a verification prompt when updating my methods? When you start using and managing your verification methods, Microsoft will begin to use the same verification methods to verify your identity when you try to access the "MySecurity" page. This Multi-factor requirement is applied by default from Microsoft and only towards your security settings page. How often will I be prompted for MFA? Browser sessions: Per each new session. You can have multiple tabs opened, but you only need to satisfy MFA once under the same browser session. Going to a new computer or different browser will prompt you again. Applications: Outlook, Teams, OneDrive and other office applications may prompt you within 30 days from your last successful verification. This only applies to installed computer apps and not browser apps. What if I do not have a mobile device? MFA supports external e-mails for verification which may be accessed via a web browser. If applicable, setting up a call to your office number is an ideal back up as well. We recommend always having two methods configured. Resources Quick MFA Method Overview How to Setup Microsoft Authenticator MFA Supported Authentication Methods and Configuration
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Reporting Spam or Phishing Email
If you suspect an email is a phishing attempt, please forward the message to support@curry.edu. Verified phishing messages reported to ITS will have the offending email blocked, messages removed from Curry.edu mailboxes and we will report the sender. Spam is unsolicited email, instant messages, or social media messages. These messages are fairly easy to spot and can be damaging if you open or respond. Phishing is an email sent from an Internet criminal disguised as an email from a legitimate, trustworthy source. The message is meant to lure you into revealing sensitive or confidential information. Spear Phishing occurs when criminals obtain information about you from websites or social networking sites and customize a phishing scheme to you. Spoofing describes a criminal who impersonates another individual or organization, with the intent to gather personal or business information. Pharming is a malicious website that resembles a legitimate website, used to gather usernames and passwords.
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Curry College Approved Software
Requesting New Software The software below has been approved for academic and\or professional use for Curry College Faculty and Staff on Curry-owned computers. If you are looking to install new software not on the list, please fill out the New Software Request Form for ITS to begin the vetting process. The software vetting process may take up to 30 days before the software can be approved. If the software is approved, it will be added to the list below and can be requested for download. List of Approved AI Tools: GenAI Tool Company Data Input Allowed Allowed and supported with Curry SSO Co-pilot - Licensed Microsoft Public data (see Data Classification/Curry WISP) Allowed with LLM training opt-out option enabled ChatGPT OpenAI Public data (see Data Classification/Curry WISP) Grammarly Grammarly Inc Public data (see Data Classification/Curry WISP) Prohibited DeepSeek High-Flyer Use Prohibited List of Approved Software Adobe Creative Cloud Airtame Anaconda Navigator ArcGis Pro Articulate 360 Audacity Autopsy BaM Video Delay Blender Blue Iris Bootstrap Brackets BR Exif Extractor Chrome ChemDraw Cintiq Pro 16 Connexion Client 3.1 Cricut Design Space Creality Cloud (3D Printing) Cutting Master Dragon Naturally Speaking (needs to be purchased by a department) Eclipse Examplify Fade In Filezilla Firefox FortiClient FTK Imager HUDL Infranview Inswan Documate InteliJ iStudio JASP Java Knime Lockdown Browser Malwarebytes Meeting Owl Microsoft Project Microsoft Visio Monark MySQL Neuroguide NodeXL Notepad ++ NVivo14 Office 365 One Drive Orca Flashforge Panopto Papercut QGIG Scribbler software (S2 and S3) Scrivener Sibelius SoloStats 123 Volleyball SoloStats Touch Volleyball Sonos SPSS SQLite Stata Sumatra PDF Tableau (Desktop and Prep Builder) Teams UA Recruiter Ultimaker Cura Creality Visual Studio Visual Studio Code VLC Player Wacom Tablet Waves Central XPS Viewer Zoom Zotero
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Meal Plan Activation on My.curry.edu Portal
At the beginning of ever Meal Selection period through the end of add/drop, Reslife will need to manage the permission sets on the meal plan selection page under the myCampus tab. Managing the permissions allows Reslife to control who and when the content becomes visible. Permission Sets: - Student - Resident - Student - Commuter - Students_Returning Instructions: Navigate to the Meal Plan Selection Page under the myCampus Tab Meal Plan Selection Select the wrench on the top right corner of each Web Content Display you are looking to modify. Select the Permissions tab to manage roles. Web Content Display Management Check the rightmost box of the role to allow the student to view the Web Content Scroll down to the bottom of the page and select 'Save'.